Privacy Policy for West Africa Cycle Challenge
1. Introduction
West Africa Cycle Challenge (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize your privacy and are dedicated to maintaining a privacy-first approach in all data processing activities.
By visiting or interacting with our website, westafricacyclechallenge.com (“Website”), you acknowledge the practices described in this Privacy Policy.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through our Website and associated correspondence, inquiries, and services. For the purposes of data protection laws, West Africa Cycle Challenge is the data controller responsible for the collection and use of your personal data.
If you have questions about this Privacy Policy or the way we handle your personal data, please contact us at: [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal data, as applicable to your interactions with us:
a. Usage Data
– IP address
– Browser type and version
– Time zone, geolocation, and language settings
– Referring/exit pages and interaction dates/times
– Website navigation paths and actions
– Device identifiers and log data
b. Account Data
– Full name
– Email address
– Physical address
– Phone number
– User ID and authentication credentials (where applicable)
c. Profile Data
– Preferences and interests
– Purchase history and behavior on the Website
– Event participation and involvement history
– Reviews, testimonials, and surveys
d. Communication Data
– Inquiries and support requests
– Correspondence via email or contact forms
– Interaction history with customer service
e. Technical Data
– Internet connection details
– Device type and operating system
– Browser plug-ins and system settings
– Diagnostic and crash logs
f. Transaction Data
– Payment details (processed via third-party providers; we do not store card information)
– Billing and delivery information
– Purchase confirmations and transaction history
g. Preference Data
– Marketing preferences and opt-in statuses
– Communication consents
– Product and event interests
4. Legal Bases for Processing
We process your personal data based on the following legal grounds, as required under the GDPR:
– Consent: When you provide explicit consent for specific processing purposes, such as receiving marketing communications.
– Contractual Obligation: For providing services or fulfilling obligations under agreements or registrations between you and West Africa Cycle Challenge.
– Legal Obligation: When we are required to process data to comply with applicable legal regulations.
– Legitimate Interests: For our legitimate business interests, such as improving user experience, ensuring security, and managing communications, provided these do not override your rights and freedoms.
5. Your Rights
Under the GDPR and CCPA (where applicable), you have a number of rights regarding your personal data:
– Right of Access: Obtain confirmation about whether your data is being processed and request a copy.
– Right to Rectification: Request corrections to your personal data to ensure accuracy and completeness.
– Right to Erasure: Request deletion of your data where legally valid, including upon consent withdrawal.
– Right to Restrict Processing: Request that we temporarily or permanently stop processing all or some of your personal data.
– Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.
– Right to Object: Object to our use of data when based on legitimate interests or for direct marketing.
– Right to Non-Discrimination: Exercise your data privacy rights without receiving discriminatory treatment under the CCPA.
Contact us at [email protected] to exercise any of your rights.
6. Security Measures
We implement commercially reasonable organizational and technical safeguards to protect personal data from unauthorized access, use, and disclosure. These measures include:
– Secure socket-layer (SSL) encryption for data transmission
– Access controls and authentication protocols
– Regular system audits and network monitoring
– Data access limitations on a need-to-know basis
– Staff training and confidentiality agreements
– Secure data storage and automated backups
7. International Transfers
Your personal data may be transferred to and processed in countries outside your jurisdiction, including jurisdictions not deemed to provide the same level of data protection. In such cases, we rely on appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure compliance with applicable data transfer standards.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined below:
– Usage Data: Up to 12 months from the date of collection
– Account and Profile Data: Retained for the life of the account and up to 24 months after inactivity or account closure
– Communication Data: Retained up to 36 months for service quality and dispute resolution
– Transaction Data: Retained for 7 years for accounting and audit compliance
– Technical and Preference Data: Retained for up to 24 months based on cookie life or user re-engagement
We may retain certain information longer where legally required or for legitimate interests such as fraud prevention.
9. Cookie Policy
Our Website uses cookies and similar technologies to enhance user experience, analyze performance, and support marketing. Types of cookies we use include:
– Essential Cookies: Necessary for the functionality of the Website (e.g., login, navigation)
– Functional Cookies: Enable personalized features and preferences
– Performance/Analytics Cookies: Provide information on site usage and performance
– Marketing Cookies: Track browsing behavior to present relevant ads and offers
10. Cookie Management & Compliance
By using westafricacyclechallenge.com, you consent to the use of cookies unless you disable them. You can manage your cookie preferences at any time through your browser or device settings. For users in the EU or under CCPA, we honor Do Not Track (DNT) signals and provide consent banners for cookies where required.
We maintain compliance with GDPR requirements via our cookie consent management platform and comply with CCPA rights related to cookie-based data.
11. Protection of Children’s Data
We do not knowingly collect or solicit data from children under the age of 13. If you believe a child has provided us personal data without parental consent, please contact us immediately at [email protected], and we will take appropriate action to delete such data.
12. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or our operations. Material changes will be communicated through Notices on our Website. We encourage you to review this Policy regularly to remain informed of your rights and protections.
13. Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or our data practices, you may contact:
West Africa Cycle Challenge
Email: [email protected]
Website: https://www.westafricacyclechallenge.com
We are committed to complying with applicable privacy laws, including the GDPR and CCPA. If you believe your data has been processed improperly or wish to lodge a complaint, you can also contact your local data protection authority.
Your privacy matters. We welcome your inquiries and thank you for trusting West Africa Cycle Challenge to protect your personal information.