PRIVACY POLICY

West Africa Cycle Challenge (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit or interact with our website, westafricacyclechallenge.com (the “Website”).

Your privacy is a priority, and we are committed to processing your personal information in compliance with all applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. SCOPE OF POLICY AND DATA CONTROLLER ROLE

This Privacy Policy applies to all personal data collected through your use of the Website, communications with us, or participation in any activities associated with westafricacyclechallenge.com. West Africa Cycle Challenge acts as the “data controller” under applicable legislation, meaning we determine the purposes and means of processing your personal data.

2. CATEGORIES OF DATA WE PROCESS

We collect and process the following categories of personal information:

a. Usage Data
This includes information about how you use our Website, such as your IP address, browser type and version, time zone setting, pages visited, referring/exit pages, and interaction data (e.g., clicks, scrolls, session duration).

b. Account Data
Information you provide during account creation or event registration, including your full name, home or billing address, email address, and telephone numbers.

c. Profile Data
Data provided through interaction with our services, such as preferences, feedback, participation history, and purchase activity.

d. Communication Data
Records from correspondence with us, including support requests, complaints, feedback, and interaction history via email or contact forms.

e. Technical Data
Device type, operating system, browser version, system configuration, and device identifiers used in connection with accessing the Website.

f. Transaction Data
Details relating to any transactions you carry out with us, including payment information (processed securely via third-party providers), purchase history, delivery details, billing data, and event participation data.

g. Preference Data
Information related to your communication preferences, marketing consents, and event or product interests.

3. LEGAL BASES FOR PROCESSING

We process personal data in accordance with one or more of the following legal bases under GDPR and CCPA:

– Consent: Where you have provided clear permission for us to process your data for specific purposes (e.g. newsletter subscription).
– Contractual necessity: When processing is required to perform or enter into a contract (e.g. registering for an event).
– Legitimate interests: Where processing is necessary for our legitimate business interests and those interests are not overridden by your data protection rights (e.g. fraud prevention, site analytics).
– Legal obligation: Where we are legally required to process your data (e.g. compliance with tax laws).

4. YOUR RIGHTS

Under GDPR and CCPA, you have the following rights regarding your personal data:

– Right of Access: Request access to your personal data and a copy of the information we hold about you.
– Right to Rectification: Request that incomplete or inaccurate data be corrected.
– Right to Erasure: Request deletion of your personal data where there is no legal reason for us to continue processing it.
– Right to Restrict Processing: Request limitation on how we process your information in certain circumstances.
– Right to Data Portability: Request your data be provided to you or transferred to another party in a commonly used format.
– Right to Object: Exercise your right to object to processing where grounds relevant to your situation apply.
– Right to Non-Discrimination: Under CCPA, you have the right not to receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us at [email protected].

5. SECURITY MEASURES

We implement appropriate technical and organizational security measures to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Measures include but are not limited to:

– End-to-end encryption and secure transmission protocols (SSL/TLS)
– Role-based access control and authorization policies
– Regular data backups and disaster recovery protocols
– Staff privacy training and onboarding compliance programs

6. INTERNATIONAL TRANSFERS

Data collected via westafricacyclechallenge.com may be transferred to and processed in countries outside of your jurisdiction, including the United States and other regions where our processing partners are located. We use Standard Contractual Clauses (SCCs) or other appropriate legal safeguards to ensure that such transfers comply with applicable law and maintain the rights and liberties of data subjects.

7. DATA RETENTION

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.

Retention periods vary by type of data:

– Usage and Technical Data: up to 36 months
– Account and Profile Data: retained for the duration of your account and up to 7 years thereafter for tax and contract compliance
– Transaction Data: retained as required by applicable financial laws, typically 7 years
– Communication Data: retained up to 24 months
– Marketing Preferences: retained until a withdrawal of consent

8. COOKIE POLICY

The Website uses cookies to enhance user experience, analyze site usage, and provide tailored content. Categories of cookies we use include:

– Essential Cookies: Necessary for the basic operation of the Website (e.g., login, security features)
– Functional Cookies: Enable personalized features and settings based on user preferences
– Analytics Cookies: Help us understand site usage, engagement metrics, and improve web functionality
– Performance Cookies: Optimize site performance and monitor technical issues

We do not use cookies to track users after they leave our site, nor do we sell cookie data for advertising.

9. COOKIE MANAGEMENT AND USER CONTROLS

Upon first visit to westafricacyclechallenge.com, you will be prompted with a cookie consent banner in compliance with GDPR and CCPA. You may accept or reject cookie categories (except strictly necessary cookies) and manage your preferences at any time through our cookie management tool.

You can also configure your browser settings to block or delete cookies. Please note, disabling certain cookies may impact your experience on the Website.

10. CHILDREN’S PRIVACY

Our services are not designed for, directed to, or intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe we have collected data from a child, please contact us immediately at [email protected].

11. POLICY UPDATES

We reserve the right to amend or update this Privacy Policy at any time to ensure it remains accurate and compliant with current laws and best practices. When we make significant changes, we will provide prominent notice via the Website and/or direct communication where appropriate. Your continued use of the Website indicates your acceptance of the modified terms.

12. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]
Website: https://westafricacyclechallenge.com

We are committed to full compliance with applicable data protection frameworks, including GDPR and CCPA. Please do not hesitate to reach out should you have any privacy concerns.